La Generación Silver vista por los jóvenes Z
Percepciones sobre su representación en publicidad
DOI:
https://doi.org/10.7764/cdi.63.95528Palabras clave:
Generación Z, Generación Silver, publicidad, marketing, marcas, percepción, comportamiento del consumidorResumen
La Generación Zeta y la Generación Silver concentran actualmente el interés de las políticas de marketing y comunicación de muchas marcas en España. La primera ha adquirido en los últimos años un notable protagonismo en el mercado por su potencial de consumo, mientras que la segunda se ha convertido en un segmento estratégico en el actual contexto de envejecimiento poblacional. Este estudio analiza, desde una perspectiva intergeneracional, la visión que los Zetas tienen sobre la representación de los Silver en la publicidad. Para examinar las percepciones y valores de los jóvenes respecto a los mensajes publicitarios, se encuestó a 201 estudiantes universitarios. Los resultados evidencian, entre otras cuestiones, una apreciación predominantemente positiva, destacando el valor de la diversidad generacional y el potencial emocional de los mensajes inclusivos.
Descargas
Citas
Advertising Standards Authority. (2025). The Depiction of Older People in Ads. ASA UK.
Alcaide, J. C. (2020). Silver economy: Mayores de 65: El nuevo target. Editorial Almuzara.
Alhothali, G. T., & Aljefree, N. M. (2023). Young adults’ sought gratifications from, and perceptions of, social media influencers: a qualitative approach. Journal of Health, Population and Nutrition, 42, 103. https://doi.org/10.1186/s41043-023-00449-4
Aracil Fernández, E. M., & Roch Dupré, D. (2021). Economía plateada. Hacia una buena y larga vida (Silver economy. Towards a good and long life). Boletín Mensajero. http://hdl.handle.net/11531/68525
Ayalon, L., & Tesch-Römer, C. (Eds.). (2018). Contemporary perspectives on ageism. Springer. https://doi.org/10.1007/978-3-319-73820-8
Bhatiasevi, V. (2024). The uses and gratifications of social media and their impact on adults and older adults in Thailand. Frontiers in Psychiatry, 15, 1260565. https://doi.org/10.3389/fpsyt.2024.1260565
Bravo-Segal, S. (2018). Edadismo en medios masivos de comunicación: Una forma de maltrato discursivo hacia las personas mayores (Ageism in the mass media: A way of discursive abuse against older people). Discurso & Sociedad, 12(1), 1–28. https://doi.org/10.14198/dissoc.12.1.1
Butler, R. N. (1969). Age-ism: Another form of bigotry. The Gerontologist, 9(4), 243–246. https://doi.org/10.1093/geront/9.4_Part_1.243
Carrigan, M., & Szmigin, I. (1998). The usage and portrayal of older models in contemporary consumer advertising. Journal of Marketing Practice: Applied Marketing Science, 4(8), 231-248. https://doi.org/10.1108/EUM0000000004544
Carrigan, M., & Szmigin, I. (1999). The representation of older people in advertisements: ageism in advertising. International Journal of Market Research, 41(3), 311–326. https://doi.org/10.1177/147078539904100306
Castelló-Martínez, A., & Barrilero-Carpio, C. (2021). La presencia de marca en los contenidos de belleza de YouTube dirigidos al público sénior femenino (Brand presence in YouTube beauty content aimed at senior female audience). AdComunica, 185-210. https://doi.org/10.6035/2174-0992.2021.21.10
Carstensen, L. L. (2006). The influence of a sense of time on human development. Science, 312(5782), 1913–1915. https://doi.org/10.1126/science.1127488
Cilliers, E. J. (2017). The challenge of teaching Generation Z. PEOPLE: International Journal of Social Sciences, 3(1), 188–198. https://doi.org/10.20319/pijss.2017.31.188198
Channel 4 & Tapestry. (2025). Mirror on the industry. Channel 4. https://cdn-2.4sales.com/staging/2025-10/mirror-on-the-industry-full-written-report-2025-v3.pdf
Chen, S. C., & Shoemaker, S. (2014). Age and cohort effects: The American senior tourism market. Annals of Tourism Research, 48, 58–75. https://doi.org/10.1016/j.annals.2014.05.007
Comellas, M. J. (2017). El reconocimiento del saber de la generación sénior (On the recognition of the knowledge of the senior generation). Revista Psicopedagogía, 34(104), 228-241. https://revistapsicopedagogia.com.br/revista/article/view/352/373
Cuddy, A. J. C., Fiske, S. T., & Glick, P. (2007). The BIAS map: Behaviors from intergroup affect and stereotypes. Journal of Personality and Social Psychology, 92(4), 631–648. https://doi.org/10.1037/0022-3514.92.4.631
Darveau, J., Paquet, C., Faber, A., & Champagne Saint-Arnaud, V. (2025). A scoping review on ageism in marketing: towards age inclusiveness. Journal of Marketing Management, 1-32. https://doi.org/10.1080/0267257X.2025.2562327
Darwin, & Verne. (2022). Spoilers para entender a la Generación Z en 2023. Un estudio desarrollado desde dentro de la Generación Z (Spoilers for understanding Generation Z in 2023. A study developed from within Generation Z). https://media.timtul.com/media/lafede/spoilers-para-entender-a-la-generacion-z-en-2023_20230116085115.pdf
de-Andrés-del-Campo, S., & de-Lima-Maestro, R. (2014). Análisis crítico del discurso publicitario institucional/comercial sobre las personas mayores en España (Critical analysis of government vs. Commercial advertising discourse on older persons in Spain). Comunicar, 42, 189-197. https://doi.org/10.3916/C42-2014-19
Deloitte. (2024). 2024 Gen Z and millennial survey. Living and working with purpose in a transforming world. https://www.deloitte.com/content/dam/assets-shared/docs/campaigns/2024/deloitte-2024-genz-millennial-survey.pdf
Dimock, M. (2019, January 17). Defining generations: Where Millennials end and Generation Z begins. Pew Research Center. https://www.pewresearch.org/short-reads/2019/01/17/where-millennials-end-and-generation-z-begins/
Drolet, A., & Yoon, C. (Eds.) (2021). The aging consumer. Perspectives from psychology and marketing (2nd ed.). Routledge.
Dubois, E. F. (2023). Buenas prácticas para mayores: Cómo vivir y aprovechar la nueva longevidad (Best practices for older adults: How to live and make the most of the new longevity). Galerna.
Edelman Trust Institute. (2023). 2023 Edelman trust barometer special report: The collapse of the purchase funnel. Edelman Trust Institute. https://www.edelman.com/sites/g/files/aatuss191/files/2023-06/2023%20Edelman%20Trust%20Barometer%20Special%20Report%20The%20Collapse%20of%20the%20Purchase%20Funnel%20FINAL.pdf
Eisend, M. (2022). Older people in advertising. Journal of Advertising, 51(3), 308–322. https://doi.org/10.1080/00913367.2022.2027300
European Commission. (2024). 2024 Ageing Report: Economic and budgetary projections for the EU Member States (2022–2070). Publications Office of the European Union. https://doi.org/10.2765/022983
Fondevila-Gascón, J.-F., Gutiérrez-Aragón, Ó., Moreno-Arrones Iglesias, P., & Alabart-Algueró, J. (2024). Estrategias de marketing para la Generación Silver en España: Factores de éxito (Marketing strategies for the Silver Generation in Spain: Success factors). Revista de Comunicación, 23(2), 91–106. https://doi.org/10.26441/RC23.2-2024-3538
Franco, P. (2023). Older consumers and technology: A critical systematic review. AMS Review, 13, 92-121. https://doi.org/10.1007/s13162-023-00256-4
Galindo, M. L., & Covaleski, R. (2021). Representation of the elderly in contemporary advertising. Health Academy Kastamonu, 7(special issue), 33–34. https://doi.org/10.25279/sak.1135639
Gohil, S. A, Nagariya, B. K., Parmar, A. U., Joshi, P. D., & Joshi, D. B. (2025). The impact of influencer authenticity on purchase intentions among Gen Z consumers. Advances in Consumer Research, 2(5), 890-903. https://acr-journal.com/article/the-impact-of-influencer-authenticity-on-purchase-intentions-among-gen-z-consumers--1767/
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate Data Analysis (8th ed.). Cengage.
Hu, Q., Hu, X., & Hou, P. (2022). One social media, distinct habitus: Generation Z’s social media uses and gratifications and the moderation effect of economic capital. Frontiers in Psychology, 13, 939128. https://doi.org/10.3389/fpsyg.2022.939128
Hyun, H., Park, J., & Hong, E. (2024). Enhancing brand equity through multidimensional brand authenticity in the fashion retailing. Journal of Retailing and Consumer Services, 78, 103712. https://doi.org/10.1016/j.jretconser.2024.103712
Iversen, T. N., Larsen, L., & Solem, P. E. (2009). A conceptual analysis of ageism. Nordic Psychology, 61(3), 4–22. https://doi.org/10.1027/1901-2276.61.3.4
Kim, S., & Phua, J. (2020). Effects of brand name versus empowerment advertising campaign hashtags in branded Instagram posts of luxury versus mass-market brands. Journal of Interactive Advertising, 20(2), 95–110. https://doi.org/10.1080/15252019.2020.1734120
Kressmann, F., Sirgy, M. J., Herrmann, A., Huber, F., Huber, S., & Lee, D.-J. (2006). Direct and indirect effects of self-image congruence on brand loyalty. Journal of Business Research, 59(9), 955–964. https://doi.org/10.1016/j.jbusres.2006.06.001
Loos, E., & Ivan, L. (2018). Visual ageism in the media: A review of representations of older people. In L. Ayalon & C. Tesch-Römer (Eds.), Contemporary perspectives on ageism (Vol. 19) (pp. 163–176). Springer. https://doi.org/10.1007/978-3-319-73820-8_11
Loos, E., & Ivan, L. (Eds.). (2020). Visual ageism in the media. Springer. https://doi.org/10.1007/978-3-030-20516-2
Levy, B. R. (2017). Age-stereotype paradox: Opportunity for social change. The Gerontologist, 57(2), 118–126. https://doi.org/10.1093/geront/gnx059
Losada Sánchez, N., Alén González, E., & Domínguez Vila, T. (2018). Factores explicativos de las barreras percibidas para viajar de los senior (Determinants of senior’s perceived barriers to travel). PASOS. Revista de Turismo y Patrimonio Cultural, 16(2), 387–399. https://doi.org/10.25145/j.pasos.2018.16.027
Martín Martín, I. (2025). The Visual Representation of Seniors on Social Media. Spanish Banking Brands and Their Response to the Silver Economy. VISUAL REVIEW: Revista Internacional de Cultura Visual, 17(4), 265–281. https://doi.org/10.62161/revvisual.v17.5868
North, M. S., & Fiske, S. T. (2013). Act your (old) age: Prescriptive, ageist biases over succession, consumption, and identity. Personality and Social Psychology Bulletin, 39(6), 720-734. https://doi.org/10.1177/0146167213480043
O’Carroll, R., & Rooney, T. (2020). Uses and gratifications of Generation Z within social networks: A dialectical investigation into the Facebook domain. Journal of Promotional Communications, 8(1), 1–27. https://doi.org/10.21427/8trc-g695
Olaya Ochoa, J., & Klinger Angarita, R. A. (2009). El uso de la estadística en las encuestas de opinión: Recomendaciones metodológicas para evitar errores (The use of statistics in opinion polls: Methodological recommendations to avoid errors). Heurística, 16, 117-129. https://bibliotecadigital.univalle.edu.co/server/api/core/bitstreams/4933ee7c-48e2-41f2-b4d2-b90225103900/content
Patterson, I. (2018). Tourism and leisure behaviour in an ageing world. CABI. https://doi.org/10.1079/9781786390943.0000
Pellitero, D., & Turci, M. (Coords.). (2023). Los sénior, un colectivo injustamente olvidado por las marcas (Seniors, a group unfairly overlooked by brands). Informe 65ymás.com y Comscore. https://www.65ymas.com/uploads/s1/13/24/18/4/la-revolucion-senior.pdf
Pérez Latre, F. J. (2017). Marcas humanas: Fundamentos de la publicidad en el siglo XXI (Human brands: Foundations of advertising in the 21st century). UOC.
Purhonen, S. (2016). Generations on paper: Bourdieu and the critique of “generationalism”. Social Science Information, 55(1), 94–114. https://doi.org/10.1177/0539018415608967
Pozzo, M., Borgobello, A., & Pierella, M. (2018). Uso de cuestionarios en investigaciones sobre universidad: Análisis de experiencias desde una perspectiva situada (Using questionnaires in research on university: analysis of experiences with a situaded perspective). Revista Latinoamericana de Metodología de las Ciencias Sociales, 8(2), e046. https://doi.org/10.24215/18537863e046
Ramos Martínez, D. R. (2021). La “generación de las canas” da mucho juego: La “silver economy” ofrece interesantes oportunidades para emprender (The “gray-haired generation” has a lot to offer: The “silver economy” provides interesting opportunities for entrepreneurship). Emprendedores: Las claves de la economía y el éxito profesional, (286), 38-42.
Ramos-Soler, I., & Carretón-Ballester, M. C. (2012). Presencia y representación de las personas mayores en la publicidad televisiva: el caso español (Presence and representation of older people in primetime television advertising: the Spanish case). Revista Española de Geriatría y Gerontología, 47(2), 55–61. https://doi.org/10.1016/j.regg.2011.11.010
Rodrigues, P., Sousa, A., & Borges, A. P. (2025). Evaluation of consumer masstige brand relationship between generations. Review of Marketing Science, 23(1). https://doi.org/10.1515/roms-2024-0061
Rozanova, J. (2010). Discourse of successful aging in The Globe & Mail: Insights from critical gerontology. Journal of Aging Studies, 24(4), 213–222. https://doi.org/10.1016/j.jaging.2010.05.001
Silver Economy Group. (2022). Los sénior. Tendencias y retos para empresas e instituciones. España y Portugal (Seniors. Trends and challenges for companies and institutions. Spain and Portugal). https://silvereconomygroup.com/wp-content/uploads/2022/05/Informe-de-tendencias-2022-Baja.pdf
Sirgy, M. J. (1982). Self-concept in consumer behavior: A critical review. Journal of Consumer Research, 9(3), 287–300. https://doi.org/10.1086/208924
Smith, M. C. (1976). Portrayal of the Elderly in Prescription Drug Advertising: A Pilot Study. The Gerontologist, 16(4), 329-334. https://doi.org/10.1093/geront/16.4.329
Theocharis, D., & Tsekouropoulos, G. (2025). Sustainable consumption and branding for Gen Z: Online brand experience, brand image, trust, loyalty and behavioral intention. Sustainability, 17(9), 4124. https://doi.org/10.3390/su17094124
Torres Romay, E., & García Mirón, S. (2015). Representación de la vejez en publicidad: presencia de estereotipos, prescriptores y consumidores (The representation of old age in advertising: presence of stereotypes, prescribers and consumers). Opción: Revista de Ciencias Humanas y Sociales, 31(2), 1083-1104.
Van-Dijk, T. (2002). El análisis crítico del discurso y el pensamiento social (Critical discourse analysis and social thought). Athenea Digital, 1, 18-24. https://doi.org/10.5565/rev/athenead/v1n1.22
van Laer, T., De Ruyter, K., Visconti, L. M., & Wetzels, M. (2014). The extended transportation-imagery model of narrative persuasion. Journal of Consumer Research, 40(5), 797–817. https://doi.org/10.1086/673383
Williams, K. C., & Page, R. A. (2011). Marketing to the generations. Journal of Behavioral Studies in Business, 3(3), 1-17. https://www.aabri.com/manuscripts/10575.pdf
Ylänne, V. (2021). UK magazine advertising portrayals of older adults: a longitudinal, content analytic, and a social semiotic lens. International Journal of Ageing and Later Life, 15(1), 1–24. https://doi.org/10.3384/ijal.1652-8670.1700
Ylänne, V., Williams, A., & Wadleigh, P. M. (2009). Ageing well? Older people’s health and wellbeing as portrayed in UK magazine advertisements. International Journal of Ageing and Later Life, 4(2), 33–62. https://doi.org/10.3384/ijal.1652-8670.094233
Archivos adicionales
Publicado
Cómo citar
Número
Sección
Licencia
Derechos de autor 2026 Elena Fernández Blanco, Sandra Lizzeth Hernández Zelaya, Pedro Luis García Linarez

Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-CompartirIgual 4.0.












