Assessment of the level of stakeholders’ satisfaction with respect to the scope:
A methodological proposal for mining projects
DOI:
https://doi.org/10.7764/RDLC.18.1.186Keywords:
Stakeholder management, Scope management, Level of satisfaction, Project life cycleAbstract
Traditionally, stakeholders have been underrepresented when defining the scope of a project, generating numerous problems during the execution and implementation of the project. Through this study, a procedure is proposed for helping the project management team to systematically identify and prioritize the involvement of each key stakeholder in mining projects. The procedure provides a tool to assess the level of completeness in defining the scope of the project, considering the stakeholders’ needs. With this methodological proposal, decision-makers and project managers will be able to ensure that the requirements and concerns of the stakeholders are properly considered in the early stages of the project, allowing a better level of satisfaction with respect to the desired scope of the project.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2019 Revista de la Construcción
![Creative Commons License](http://i.creativecommons.org/l/by-nc-nd/4.0/88x31.png)
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.